Features:Unaric User Analytics

Logs every interaction on each page and sub-page to surface user behavior.

Monitor how users interact with Salesforce in real time via usage dashboards.

Highlight highly engaged users as well as those needing adoption support.

Plan activity around peak and low usage times of day to maximize visibility or avoid disruption.

Understand how long users spend on each page or workflow to reveal where time is best invested.

Know exactly when your teams are active on Salesforce so you can time updates, launches, and messages for maximum impact and minimal disruption.

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Monitor user interactions with pages and components across your Experience Cloud portals and communities.

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Quickly spot unused assigned licenses within your Salesforce organization.

Track usage of managed and custom apps to see which are actively used and which are not.

Identify the most frequently viewed reports and dashboards, and those that aren’t being utilized.

Analyze and optimize custom user flows by tracking engagement, identifying friction points, improving design with real data, and focusing on business-critical impact.

Segment usage by user profile, role, department, or location.

Analyze how user groups interact with specific Salesforce features to identify usage gaps or inconsistencies.

Comes with pre-built dashboards and reports to visualize user adoption metrics instantly.

Monitor usage trends over time to track long-term engagement, detect slowdowns early, measure rollout impact, and inform strategic planning with historical data.

Basic usage tracking is free up to a limit, with affordable upgrades for high-volume organizations.

Monitor real-time engagement with Salesforce by users across different regions, offices, and time zones.

Track user clicks on training materials, documentation, and third-party tool links embedded in Salesforce.

Export Salesforce usage data to any platform to power external analysis, connect to BI tools, blend with business data, automate reporting, and maintain full data control.

Install via the AppExchange, configure by dragging detection zones onto pages.

Works natively within Salesforce with no need for external browser plugins.

Set up and manage tracking without code using an admin-friendly, visual interface that enables fast implementation, easy adjustments, and team empowerment - no developers needed.

Identify which browsers, devices, and platforms your teams use to access Salesforce - whether on desktop, mobile, or tablet.

Extend with your own metrics and embed usage data into existing dashboards.

Track which knowledge articles users are reading and how frequently they return.