Identify power users who consistently engage with Salesforce, complete tasks quickly, and utilize key features. These users can become champions for best practices and help drive broader adoption across teams.

Detect low-engagement users early and intervene before productivity or morale drops. Use this data to deliver personalized coaching or redesign workflows that may be causing confusion or friction.

Establish a clear benchmark for what successful Salesforce usage looks like within each team or role. This helps in setting expectations, tracking progress, and replicating success across the organization.

Deliver tailored onboarding and enablement programs based on actual user behavior. This ensures training content is relevant, reducing waste and increasing the likelihood of long-term engagemen