Make and receive Microsoft Teams Phone calls directly within Salesforce. Capture essential call and caller details against your Salesforce records.
Centralize all call activity in Salesforce
Boost efficiency with powerful call reporting
Train AI agents with high-quality voice data
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Valuable caller details like name, contact number and caller ID are automatically captured in Salesforce, enriching your records and eliminating inputting errors.
Easily add call notes, sentiments and follow-up actions during or after the call for further detail.
Stay on top of team performance with real-time agent dashboards and insightful reporting. See who’s on calls, how many calls are being handled, and where the gaps are.
Track daily call volumes, durations, missed calls, conversation rates, and more inside Salesforce with prebuilt dashboards.
30 Years
experience building CTI integrations. We've also been a Salesforce partner since 2011.
100+
major telephony systems we can integrate with Salesforce.
25 Million
telephone calls are made via Unaric Voice per year.
With enhanced call features and accurate data flowing into Salesforce, every call is an opportunity to learn more about your customers and refine your processes.
Sales reps can move faster with instant dialing, automated outreach, and fewer manual updates after each call. Missed calls or prospect lists can be dropped into automated sequences to help maximize productivity.
With detailed call history and smart routing, every interaction becomes more personal and more efficient. Capture call notes and follow-ups automatically so nothing gets lost.
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Turn every telephone conversation into rich structured data in Salesforce. Power agent productivity today and the AI enterprise of tomorrow.
To learn more about our pricing, please get in touch.
15 users minimum
Microsoft Teams calling inside Salesforce
Automatic caller lookup in Salesforce
Click-to-dial from Salesforce
Automatic call logging
Campaign dialer
Live agent dashboard
Reporting & analytics
Link Microsoft Teams recording summaries & transcriptions to Salesforce
Supervisor features (barge-in, listen)
Call logging for users logged out of Salesforce
Call logging for abandoned calls in queues
Speak to sales to hear about our volume-based pricing for Enterprise oraganizations.
Input your details and one of our product experts will be in touch to arrange a demo. Your demo will include:
An overview of the core features and overall benefits.
A deeper dive into the challenges you’re facing now, and how Unaric Voice for Microsoft Teams can help.
A follow up email with helpful details and documentation to help you make an informed decision.
If you’re interested in learning more about Unaric and our applications, please get in touch.
