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Kawasaki’s Modernized Global IT Asset Management on Salesforce

Kawasaki, a renowned manufacturer in both motor and industrial sectors, faced significant challenges managing their expansive IT inventory. Relying on spreadsheets, they lacked clarity on asset assignment, return schedules, and end-user needs.

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Equipment Track

100%

visibility of global IT assets centralized in Salesforce

Challenge

Kawasaki was managing thousands of IT devices through spreadsheets, which made it nearly impossible to track who was using which assets or when they needed to be returned.

This manual approach also created major hurdles in monitoring warranties, scheduling maintenance, and calculating depreciation, leaving the team without the visibility and control they needed to manage their global IT inventory effectively.

Solution

Kawasaki implemented Unaric Equipment Track directly within Salesforce, uniting IT asset tracking with their CRM platform. This integration provided enhanced control over asset distribution, upkeep, and overall lifecycle.

Additionally, Kawasaki began using the Unaric mobile app - equipped with barcode scanning - for streamlined asset audits, loan processing, and maintenance workflows.

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Results

They now enjoy global, centralized visibility of IT assets within Salesforce, eliminating the inefficiencies of outdated spreadsheets.

The streamlined setup supports better logistical coordination and maintenance processes.

Financial tracking of assets, including budgeting, depreciation calculations, and reporting has become more manageable and transparent with their Salesforce-based tracking system.

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