Unaric Voice integrates directly with your existing phone system - whether it's cloud-based, SIP, analog, or on-premise PBX.

There's no need to overhaul your infrastructure or switch providers. The platform supports over 100 telephony systems through connectors such as TAPI, CTI servers, and API integrations, enabling organizations to adopt Salesforce-integrated calling without disruptive changes. This makes Unaric Voice ideal for enterprises with diverse or region-specific phone environments.

Despite working with legacy and modern telephony platforms, Unaric Voice delivers full Salesforce integration.

Incoming and outgoing calls are automatically recognized, assigned, and logged within Salesforce records. Caller identification, call notes, duration, and wrap-up outcomes are captured in real time, ensuring CRM visibility without requiring a new voice stack. Your telephony system stays in place - your workflows get smarter.

If your organization uses multiple telephony systems across regions or departments, Unaric Voice can unify them under one Salesforce-connected interface.

Users in different offices or with different PBX configurations can all use the same CTI APP inside Salesforce while still leveraging their local systems.

This flexibility supports gradual migration strategies, centralized CRM operations, and consistent call logging across disparate systems.

Switching phone systems is expensive and risky. With Unaric Voice, you retain the value of your current telephony setup while modernizing your CRM experience.

Agents continue using the tools they know, and IT teams avoid costly transitions. Meanwhile, Salesforce gains full visibility into voice interactions - enabling smarter sales, support, and analytics without disrupting what’s already working.

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