Guidance Inside Guided Flows

Embed contextual guidance inside OmniStudio flows to support users through complex, multi-step processes.

Seamless Integration

This feature embeds contextual help directly into OmniStudio workflows, offering support without disrupting the user's journey through complex processes.

Boost Adoption

Users are more likely to embrace and complete guided flows when help is provided exactly where it's needed, eliminating confusion and hesitation.

No Custom Development Required

Organizations can enhance their OmniScripts without needing additional development time, saving costs and accelerating time-to-value.

Support Multi-Step Processes

With help embedded throughout the user journey, users stay on track even in long or intricate workflows—reducing drop-off and increasing accuracy.