Embed Help and Support Content in Salesforce

Deliver in-context support directly within Salesforce so users stay focused without switching apps.

Support at the Point of Need

In-app guidance appears exactly when and where users need it, removing the need to switch tools or search for help elsewhere. This ensures seamless task completion, reduces disruptions, and maintains workflow momentum.

Reduce Effort and Cognitive Load

By delivering assistance directly in context, users can focus on what matters without the distraction of navigating multiple systems. This lightens their mental load and drives more efficient performance.

Increase Confidence and Speed

When users receive timely, relevant help, they work faster and with more certainty. This not only increases task accuracy but also reduces training time and boosts overall productivity.

Enable Continuous Support

With always-available embedded help, users can solve problems on their own and avoid delays. This lowers the dependency on live support and promotes a culture of self-service and confidence.