For Salesforce account executives

Win Salesforce Voice deals in Microsoft-heavy accounts.

When Teams Phone blocks a Salesforce Voice deal, your quota is on the line. Unaric is the native Microsoft Teams + Salesforce Voice integration. The customer keeps Teams. You attach Salesforce Voice on top. No rip-and-replace.

Adam Dale
Head of Alliances
Salesforce co-sell, deal qualification, and partner revenue credit.

$15 million

Salesforce win at BDO vs SugarCRM. Native Teams + Salesforce was non-negotiable in the RFP.

4,400 users

Salesforce Voice expansion at a U.S. insurer. Teams Phone blocker removed. 5-year enterprise contract signed.

Bring Unaric into the deal when Teams Phone is mandated.

Use these signals to spot Teams-first Salesforce Voice opportunities.
1

Unaric is not in the audio path. Live call audio does not pass through Unaric services.

2

Native Teams Phone + Salesforce integration is non-negotiable

3

Customer is regulated or security-conscious

4

IT or procurement does not want another telephony platform

5

Telephony rip-and-replace would slow or block the deal

If Teams Phone is staying and Salesforce Voice is in scope, bring Unaric in early.

How Salesforce wins Teams-first Voice deals with Unaric.

$15M Salesforce win at
BDO vs SugarCRM.

Blocker

Native Teams + Salesforce integration was non-negotiable in the RFP. No native fit, no deal.

Fix

Unaric delivered the native Teams + Salesforce path BDO required for 800 users.

Outcome

Salesforce beat SugarCRM and closed the $15M deal.

When native Teams + Salesforce is mandatory, the AE has a path to win without forcing rip-and-replace.

4,400-user Salesforce Voice expansion at a U.S. insurer.

Blocker

Salesforce Voice rollout was in plan, but broader expansion was blocked when Teams Phone became the mandated telephony path.

Fix

Unaric removed the Teams blocker across desktop and mobile use cases.

Outcome

Salesforce Voice expanded to 4,400 users in a Teams-first environment, increasing order value.

When Teams Phone blocks expansion, the AE has a path to keep the rollout moving.

Win Salesforce Voice deals in Teams-mandated accounts.

Proof points, signals, talk track, and contact paths. Built to forward to your SE or RVP before you take the deal to the customer.