Unaric User Analytics

Turn Salesforce activity into actionable insight

Track, analyze, and optimize user behavior in Salesforce for free with powerful usage analytics. Reveal friction points, enhance training, and maximize platform adoption.

Track real-time user behavior

Segment analytics by role, team, or region

Measure the impact of training, updates and feature rollouts

Unaric User Analytics

Turn Salesforce activity into actionable insight

Track, analyze, and optimize user behavior in Salesforce for free with powerful usage analytics. Reveal friction points, enhance training, and maximize platform adoption.

See exactly how Salesforce is being used

Identify usage patterns and surface workflow blockers

Unaric User Analytics shows you how users move through Salesforce - where they click, where they stall, and where they succeed.

Gain immediate visibility into what’s working, and what’s not, with intuitive dashboards that reveal:

  • Feature adoption rates
  • Process bottlenecks
  • User journey drop-off points
  • Team-level and individual usage patterns

View usage data by role, team and location

Segment your Salesforce usage data, so you can pinpoint trends, gaps, and opportunities across different user groups.

For example, see how sales reps in different regions are using key features, or identify which departments are struggling with adoption.

Find and fix friction points

Even small blockers in a user journey can lead to significant slowdowns, incomplete records, or lost revenue. 

Unaric User Analytics helps you pinpoint exactly where users are encountering difficulty - whether it's abandoning a process, looping back through steps, or avoiding underused features. 

32 million

User interactions captured per month

01

2,700

User analytics installs per year

02

120,000

Users guided monthly with contextual in-app support and alerts

03

Optimize Salesforce. Boost productivity.

Power AI-driven Salesforce adoption

Feed behavioral analytics data into Salesforce’s advanced AI to enable smarter automation, more relevant training delivery, and effective support that evolves with your users' needs.

Fast setup. Immediate value.

Get up and running quickly, with no complex configuration or custom development required.

Maximize every minute spent on Salesoforce

Make data-driven decisions to boost Salesforce adoption based on real user behavior, while reducing wasted spend.

Thomson Reuters: Upskilling revenue teams

Using embedded onboarding and training content to significantly reduce time-to-competency and training time.

60%

Reduction in support requests

20%

Reduction in onboarding time

Schaeffler: Halving costs on employee training

Schaeffler reduced their required Salesforce training time by 50%. By providing contextual, in-app guidance within Salesforce, their users can learn workflows organically and find answers to their questions, reducing the need for extensive formal training sessions.

50%

Reduction in required training

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See Unaric User Analytics in action

One of our Salesforce adoption experts will happily show you around the platform. Your demo will include:

An overview of the core features and overall benefits.

A deeper dive into Salesforce adoption and training challenges you’re facing now, and how Unaric Guide can help.

A follow up email with details and documentation to help you make an informed decision.

Book a demo

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