Connect Microsoft Teams Phone with Salesforce
Make and receive Microsoft Teams Phone calls directly within Salesforce, and capture essential call and caller details against your Salesforce records.
Centralize all call activity in Salesforce
Boost efficiency with powerful call reporting
Train AI agents with high-quality voice data
Unaric Voice for Microsoft Teams
Connect Microsoft Teams Phone with Salesforce
Make and receive Microsoft Teams Phone calls directly within Salesforce, and capture essential call and caller details against your Salesforce records.
Manage all call activity in Salesforce
Enrich your Salesforce records with call data
Valuable caller details like name, contact number and caller ID are automatically captured in Salesforce, enriching your records and eliminating inputting errors.
Easily add call notes, sentiments and follow-up actions during or after the call for further detail.
Detailed analytics and reporting
Stay on top of team performance with real-time agent dashboards and insightful reporting. See who’s on calls, how many calls are being handled, and where the gaps are.
Track daily call volumes, durations, missed calls, conversation rates, and more inside Salesforce with prebuilt dashboards.
30 years
experience building CTI integrations. We've also been a Salesforce partner since 2011.
100+
major telephony systems we can integrate with Salesforce.
25 million
telephone calls are made via Unaric Voice per year.
Maximize your investment in Salesforce
With enhanced call features and accurate data flowing into Salesforce, every call is an opportunity to learn more about your customers and refine your processes.
Move pipeline faster
Sales reps can move faster with instant dialing, automated outreach, and fewer manual updates after each call. Missed calls or prospect lists can be dropped into automated sequences to help maximize productivity.
Improve the customer experience
With detailed call history and smart routing, every interaction becomes more personal and more efficient. Capture call notes and follow-ups so nothing gets lost.
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Boost Salesforce adoption and data accuracy
Your teams will spend less time switching systems and more time on Salesforce. With fewer input errors and more complete data, you’ll be able to make smarter decisions and train AI agents more effectively.
See Unaric Voice for Microsoft Teams in action
Input your details and one of our product experts will be in touch to arrange a demo. Your demo will include:
An overview of the core features and overall benefits.
A deeper dive into the challenges you’re facing now, and how Unaric Voice for Microsoft Teams can help.
A follow up email with helpful details and documentation to help you make an informed decision.
FAQs
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If you’re interested in learning more about Unaric and our applications, please get in touch.
