Payments, sorted - inside Certinia, not outside it

Yes - and that's the point. Certinia raises the invoice; Unaric handles what happens next. Nothing about how you bill in Certinia changes. This just takes the manual chasing and reconciling off your plate.

Most payments are matched to the right invoice automatically, even when the reference is missing or wrong. Anything that can’t be matched, like a partial payment or one covering several invoices, is flagged for you with the likely match suggested. You make the call; you just stop hunting for it.

No. Customers keep paying the way they do today, with the option of easier ways to pay if they want them. Reminders go out on time without anyone having to send them, so the conversations your team does have are the ones that need a person.