Features:Unaric User Analytics

User Interaction Tracking

Logs every interaction on each page and sub-page to surface user behavior.

Real-Time Engagement Insights

Monitor how users interact with Salesforce in real time via usage dashboards.

Identify 'Super' and 'Under' Users

Highlight highly engaged users as well as those needing adoption support.

Usage By Time/Day

Plan activity around peak and low usage times of day to maximize visibility or avoid disruption.

Time-Tracking By Page

Understand how long users spend on each page or workflow to reveal where time is best invested.

Peak and Quiet Time Detection

Identify the busiest and quietest hours/days for maintenance or content launch.

Experience Cloud Support

Monitor user interactions with pages and components across your Experience Cloud portals and communities.

License Utilisation

Quickly spot unused assigned licenses within your Salesforce organization.

App Usage Insights

Track usage of managed and custom apps to see which are actively used and which are not.

Report and Dashboard Usage Analysis

Identify the most frequently viewed reports and dashboards, and those that aren’t being utilized.

Custom Flow Analysis

Analyze and optimize custom user flows by tracking engagement, identifying friction points, improving design with real data, and focusing on business-critical impact.

Role/Profile/Dept Analytics Segmentation

Segment usage by user profile, role, department, or location.

Feature Analysis

Analyze how user groups interact with specific Salesforce features to identify usage gaps or inconsistencies.

Out‑of‑the‑Box Dashboards

Comes with pre-built dashboards and reports to visualize user adoption metrics instantly.

Usage Trend Reporting

Monitor usage trends over time to track long-term engagement, detect slowdowns early, measure rollout impact, and inform strategic planning with historical data.

Access for Free

Basic usage tracking is free up to a limit, with affordable upgrades for high-volume organizations.

Real-Time Geo-location Tracking

Monitor real-time engagement with Salesforce by users across different regions, offices, and time zones.

Link-Tracking

Track user clicks on training materials, documentation, and third-party tool links embedded in Salesforce.

Export Salesforce Usage Data

Export Salesforce usage data to any platform to power external analysis, connect to BI tools, blend with business data, automate reporting, and maintain full data control.

Simple Installation

Install via the AppExchange, configure by dragging detection zones onto pages.

No Browser Extensions Needed

Works natively within Salesforce with no need for external browser plugins.

Feature: No-Code Setup

Set up and manage tracking without code using an admin-friendly, visual interface that enables fast implementation, easy adjustments, and team empowerment - no developers needed.

Device Analysis

Identify which browsers, devices, and platforms your teams use to access Salesforce - whether on desktop, mobile, or tablet.

Customizable Metrics

Extend with your own metrics and embed usage data into existing dashboards.

Would you like to speak to one of our team?

If you’re interested in learning more about Unaric and our applications, please get in touch.

Contact us